Tiger Towing & Hauling

Tiger Towing was so helpful rescuing us with our broken down pickup and travel trailer in the late afternoon. The tow truck drivers delivered us safely to a local RV park and got the travel trailer parked nicely into our site. The next morning a driver was back to take our pickup to get repaired. The dispatcher and drivers were so helpful and kind! I can't give them enough stars!

When I had to retrieve my car after it was towed, I understood that it was a consequence of my own actions and was prepared to accept the responsibility. However, the process was far more confusing and frustrating than it needed to be due to inconsistent information from the company. My car was towed on a Saturday. When I first called, I was told to come on Sunday between 8 a.m. and 4 p.m. and that the fee would be $100. I specifically asked about late fees and was told there were none. This struck me as unusual, since most towing companies charge additional fees if a vehicle is not picked up right away. When I arrived on Sunday, the lot was locked. I called again and was told the company had closed early that day and that I would need to return during the week between 8 a.m. and 4 p.m. This time, I was quoted $150 instead of $100. The representative assured me that would be the total amount, with no further charges. Because of my schedule, I could not pick up the car on Monday, so I called once more to confirm the cost. Again, I was reassured that the fee would remain at $150 with no additional charges. However, when I arrived on Tuesday, I was told I had to pay $175 because of an “overnight fee.” When I explained that I had repeatedly asked about additional fees and was never informed of them, the employees told me that the staff who answer the phones “don’t know what they’re talking about.” As a customer, this was extremely frustrating—especially since their website does not provide detailed information. Clear and accurate communication from phone staff should be a priority, as most customers rely on them for guidance. As a first-year college student, this experience was stressful and unnecessarily complicated. I hope this review helps the company improve transparency by updating online information and provides future customers with clearer expectations. Aside from this experience, retrieving my car was an easy and quick process.

Tiger towing was great. Didn't have to wait long, and they came properly prepared to load my motorcycle. Transport was without issue and the price was reasonable. Much appreciated.

I was stranded on a hot day with a dead battery. Called Tiger, Tyler assured me they would take care of me. They had a great arrival time, jump started my truck, got me back on the road so I could get a new battery. Wesley was so polite, courteous, and knew his job. I will only use Tiger, they have great service and great prices. They are my only recommendation. The company as a whole has great family values and definitely knows what customer service is!

I locked my keys in my car at 1:00 am while at the gas station. Tiger Towing answered the phone while all of the supposed 24 hour locksmiths didn't. Bren arrived quickly and had my car open in 5 minutes while being incredibly respectful. And they only charged $50 for the 1:00 am service.